Privacy policy

Protecting your privacy is important to www.shoptub.com. We keep your personal information confidential. Helping you to understand the www.shoptub.com customer privacy policy ensures that we can provide you with a better service.

Why do we collect personal information?

www.shoptub.com collects and uses your personal information to give you better customer service and provide you with convenient access to our products and services. In addition, we use your personal information to keep you up to date with product information you are most likely to want to hear about. www.shoptub.com will not share, exchange or sell your personal information with anyone except in cases of assisting the authorities with any enquiries. However, your personal information may be used for market research, so that we can gauge your satisfaction with our service and drive continuous improvement.

How do we collect personal information?

In order to access certain information and pricing applicable to you, we request registration information; this information may then be used to process credit card payments in addition to providing you with relevant product and service information.

When do we disclose personal information?

We disclose personal data to third parties for the purpose of processing your order and for customizing your account within this website. These include other third parties i.e. for credit card so far as reasonably necessary, delivery address details. At times we may be required by law to disclose your personal information.

Access to your personal information

You always have access to the information we have about you. To review and update your personal contact information, simply log in and visit the My Account page. If you would like to review other personal information that www.shoptub.com have about you, please email us at sales[at]shoptub.com.

Collecting other types of information

When you browse www.shoptub.com, you are able to do so anonymously. We do not collect your personal information when you browse. Your browser, however, does not automatically tell us the type of computer and operating system you are using.

In various emails to us, we might use a 'landing page'. When you click on a URL in the email, you pass through a landing page before arriving at your destination. We then track this to help us determine your interest in a particular area and measure the effectiveness of our customer communications.

www.shoptub.com uses cookies

Cookies are alphanumeric identifiers that we transfer to your computers hard-drive through your web browser to enable our systems to recognise your browser and to provide features such as the storage of items in your shopping basket between visits.

The help menu on the bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of www.shoptub.com's most innovative and useful features and we recommend that you leave them turned on.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Our commitment to privacy.

We respect your personal information and it is confidential, we communicate these privacy guidelines to every www.shoptub.com employee.

www.shoptub.com website contains links to other sites. www.shoptub.com does not share your personal information with these websites and it is not responsible for their privacy practises.

The www.shoptub.com customer privacy policy is subject to change at any time.

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